CRUISE HIVE LTD 2008-2023. We wanted to for that very reason, but for some reason the Viking fare (for economy) was more than double. When more than one cruise is booked, deposit and payment policies apply per Cruise Fare. Standard staterooms are much less expensive, and while theyre not exactly roomy, that doesnt matter if youre just using them as a sort of home base. These conditions primarily applies to bookings containing 130 persons where none of the criteria for cancellation condition 2 are met. 0000019511 00000 n
First, remember that once a voucher, always a voucher. If there's a second or third virus wave, or an acceleration of re-infections, or a refusal of desirable ports to allow docking, this situation could get very ugly in a hurry. The realities of cruising amid sudden COVID-19 surges. 0000010527 00000 n
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Viking ocean and river ships, however, differ in size and number of venues. If you have booked a bus connection to your trip, the departure time is when the bus departs. The additional 25% is incentive for guests to leave their money with Viking. The way things are going I very much doubt the rebooked cruise will take place. Before I'd had the chance to get breakfast, Clancy made the disappointing announcement that "there is no clearance for guests to go ashore," attributing the decision to "local health authorities here in Malta" and the spread of the omicron variant on the island. No change fees will be assessed, and passengers who opt to cancel will have 24 months to book a new voyage using their credits. Our mission is to serve the 50+ traveler who's ready to cross a few items off their bucket list. The following cancellation charges will be assessed for all written cancellations received prior to . We applied the credit for a Nov. 2021 cruise, fingers are crossed about this one. I am angry at viking as well. Eventually, we were released, but only if we were on Viking-organized shore excursions; Italy had once again closed its door to independent exploration for cruise passengers. 0000018293 00000 n
You will have to wait until 2022 to get your cash back (unless you can convince Viking otherwise). Veranda suites are smaller (275 square feet), but feature large private bathrooms, climate controls, 40-inch flat-panel TVs, and various other amenities. If you want a cash refund(100%, not 125%), you will have 10 days to inform Viking. Odyssey trip in Sept. 2022! 0000005975 00000 n
The Risk-Free Guarantee allows guests to change their cruise date up until 24 hours before their planned departureand Viking will waive any fees. I was in the first round of cancellations. They are as scared as we are of covid. Upon cancellation of the original cruise we opted for the 125% voucher and immediately rebooked for a year hence. You can try but it is a long shot. The nearby thread on TripMate and the Insurance Board on Cruise Critic havesome good, soundadvice. We've already got tickets with Delta for our cruise next January. Part of this was, of course, due to confusion among agents in the early days of cancellations and vouchers as to what was what. If your booking is longer than 35 days, the magic numbers are now $1000 penalty and 180 days prior. You can do this online at. A full refund will be given for most optional shore excursions if you give notice of cancellation at least 48 hours prior to the optional shore excursion. If youre on an ocean cruise, you can actually take a tour of the bridge and galley, but youll need to act quickly in order to get a spot. 0000562908 00000 n
I started the rebooking process almost immediately and was told the vouchers could be used for "anything." As for the other items of value, it may depend on your negotiating skills. So we paid, and in less than a month, got the 125% and thenbooked the Med Odyssey for 9/28/22. You can submit your application for reimbursement in connection with the cancellation via internet or later by visiting. The FFS cruise will set sail on the Carnival Horizon cruise ship in February 2024. 'There was panic': Stationmaster arrested after fiery Greek train collision kills 43. Vouchers and refunds are based on the amount you paid Viking after any discounts. With ocean cruise, timing is less of an issue, but youll still want to plan as far in advance as is possible. Drawing its name from the capital of the Faroe Islands, Torshavn is a lively music venue inspired by the romantic jazz lounges of 1940s Hollywood, and its an ideal spot for pre-dinner drinks and after-dinner entertainment, a Viking representative tells us. Online booking is always at your service! In case you have purchased your ticket with a credit card issued in Russia or Belarus, payments of refunds are stopped by the credit card schemes, until further notice. In fact, it was originally issued as a 125% voucher; if I don't spend it on another cruise, I will only get $4000 cash back from Viking when I apply for a refund after it has expired two years from the date of issue (that is spelled out on the voucher). The price was slightly higher, so we have $2400pp to pay in November 2021. Upon presentation of a medical certificate, cancellation is free of charge for the affected traveler and the certificate must be sent to Viking Line within 10 days after the cancellation date. I will be 72 by then and while I was planning a trip since september, 2018, my husband passed away, I changed the trip. Call Delta. 0000562743 00000 n
Start planning early, and youll come home a more seasoned traveler with dozens of great stories to tell your family and friends. Started June 21, 2021, By He flat out lied to me. Answers lie, How do we heal a broken America? Implied, I think. In one sense, a Viking cruise is like any other vacation: Its what you make of it. Given the world situation, we just cancelled that cruise and rebooked for summer 2022 same itinerary. It was always easy to find an uncrowded spot outdoors on deck and also in public spaces like the Viking Living Room, a center-of-the-ship lounge which became my favorite spot to people watch in the evenings, as guests roamed to and from dinner and entertainment venues like Torshavn, the late-night jazz club-slash-cabaret with triple-digit pours of Armagnac and a strict no-dancing policy. Updates. When youre sitting in the Explorers Lounge perusing vintage maps or enjoying a thermal bath on the spa deck, youll know why Viking Cruises are held in such high regard. I expect that it will continue to be extended month by month for the next few months at least: That is why Viking is offering a limited-time offerthe most flexible of any cruise lineso that you can plan your voyage with peace of mind. Please note, that a medical certificate is not eligible for a refund in the event of a trip that includes a cottage. As such, guests traveling on either an ocean or river ship may experience minor day-to-day variations in how we implement our overall program. You can expect to pay several thousand dollars for your trip (although rates vary greatly by route and month), which seems costly compared to the $500-600 rates youd find from other cruise companies. I paid $5000 using an FCC and $5000 on my credit card. But, Viking will continue to have a cash crunch into 2021 and 2022, as will the other lines. Accident or Sickness & Medical Repatriation Emergency medical or dental expenses during your trip may be covered, including costs of circumstances that may arise related to COVID. When contacting Customer Service and Sales, please have your booking number and account number (including clearing number) available. When I was in Dubaifor work and then a week of play, unexpectedly , I had so much fun! Published on January 7, 2022. Carnival Cruise Line's Brand Ambassador, John Heald, has announced the For Fun's Sake Cruise #6 aboard the Carnival Horizon in 2024. That might not interest every traveler, but if youre interested in the inner workings of a major cruise vessel, its well worth the time. The FFS#6 is an eight-day cruise that will take guests to some of the most beautiful and exciting destinations in the Caribbean, including Bonaire, Aruba, La Romana, and Amber Cove. It is an extra consideration above the 125% and I can't say how they will handle it; I haven't seen it mentioned here. In every other sense, though, its unmatched, especially when compared with cruises from other major companies. Photo: Courtesy of Viking Cruises. Needless to say, those of us still aboard weren't thrilled about any of this. Part of the fun of a cruise is getting away from the stresses of your everyday life, and for many of us, that means turning off the smartphone for a while. 59 or less. Full Disclosure:I did not ask about earlier than Decemberbecause of our work schedules. I believe many airlines are waiving change fees at this time. The Viking Art Guide (available for free in the App Store and Google Play) offers a self-guided audio tour of the artwork throughout the public spaces of the [ocean] ships, with insightful commentary from your host, Vikings Senior Vice President Karine Hagen, as well as a variety of curators and experts, our source says. Long story short I was also able to negotiate substantial OBC. In 2019, he visited Japan and Mexico, and hes become passionate about spreading a simple message: Traveling isn't necessarily expensive, and it's one of the best paths to self-improvement. Barcelona - and will be there again in April, 2022. The, How to stop the next police killing? During each port of call, guests can explore the destinations with a short walk from their ships dock. The cruise will start in Miami, Florida, where guests will embark on February 17, 2024. The first two days will be fun days at sea, giving guests plenty of time to explore the ship and participate in various onboard activities. Located in the Explorers Lounge, Mamsens serves traditional Scandinavian fare inspired by Ragnhild Hagen Viking Chairman Torstein Hagens mother, or Mamsen, as she was known to the family, our source wrote. Viking refund policy is the same for Oceans, River and Expeditions. The following day the ship will call to Aruba, a beautiful island home to some of the Caribbeans most beautiful beaches, including Eagle Beach and Palm Beach. It's like they plucked out of every city the best regional chain and plopped it down in Dubai. And even if youre extremely particular about your shampoo, you dont need to bring any onboard. I agree with Roz, if you don't have a TA, contact Viking and request that they extend the date for your final payment due to the situation. Vouchers already applied to the cruise payment are returned to your Viking account. ex: The best boulangerie in Paris has an outpost in Dubai. Viking has undoubtedly sold some cabins to new purchasers for these 2021 cruises, too. trailer
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Europe's Danube River is a frequent route for Viking River Cruises. Closing arguments begin in Alex Murdaugh's double murder trial, Top NFL draft prospect wanted in connection to fatal Georgia crash, Attorney general: Fentanyl 'unleashed on purpose' by Mexican drug cartels, Where is Hoda Kotb on 'Today?' We "lost" out the first rebook and got lots back the second rebook. Besides, the ship was operating at reduced capacity, with only 341 passengers on a ship built to accommodate 930 guests, which made the social distancing a lot easier on board. As an alternative to reimbursement of cancelled trips more than 24 hours before departure, you can in some cases change the date of travelling or have the money deposited for a new trip within 6 months (12 months for cancellations from 15th of March 2020 and onwards). The pool deck of the 'Viking Venus,' while docked in Valletta, Malta. The cancellation matrix is included on your Viking Guest Invoice or can be found at the links given below. Baggage & Personal Items I booked several excursions when my window opened and the cruise was cancelled the following day. A significant number of occupied cabins won't produce any new revenue. Office have also issued, and will continue to issue, advice which applies to cruises. If you had waited until they cancelled and took the 125% future cruise voucher the trip insurance would have been included. The final port of call is Amber Cove. I hope you get to go. . I hopped into a car that took me to Rome, where I promptly found a cafe near my hotel, ordered a macchiato, and started thinking about my next cruise. Planning in advance should help you avoid a costly mistake (or embarrassing faux pas). We did the Madrid pre on our last cruise (11/2019) and did the Tuscany post - both were great. When the 23 WC was posted, we again moved from the B2B to the WC. Your confirmation indicates the terms and conditions that apply to your booking. Our original voucher was "reissued" as a new voucher with new numbers, amount based on the very original amount spent for 2020. Obviously, that didn't happen. Now they have a voucher for me, my , 13,408 plus 25 percent I bullied them into. You will be able to leave a comment after signing in, By (If you cancel, it follows the cancellation matrix spelled out in the booking terms and conditions.). H\@>E-uH tCdV2DE~xBxD~>utxnlY__!:;YYGzy{41>gc0MnkSK5|.}%]1?/)SMU;\kt5]YY"RVfE~e~E^1[9 {K@Y90dyyc6dzzxzzzx
&e!Wr\!Wr\!Wr\!Wr\!Wre1!7Ao {&M[`o+Y Users report outages, 'Welcome, Chicago voters end Lori Lightfoot's bid for reelection as mayoral race heads to April runoff, Poll: Trump surges ahead of DeSantis in race to be GOP's 2024 nominee, Study: 1 in 4 trans or nonbinary Black youths attempted suicide in previous year, Meet the Trump-loving lawyer who helped DeSantis take over college, 4 takeaways from the student loan forgiveness arguments at SCOTUS. While cruise deposits historically were refundable as long as they were canceled before final payment was due, more cruise lines have begun to offer nonrefundable deposit options. 0000014758 00000 n
Known initially as Bloggers Cruises, the FFS cruises were created to bring together John Healds blog followers and give them a chance to cruise together and have fun. Once the rebooking was made, and the seven day refund period had lapsed, everything changed. We'd been booked on Tulipsand Windmills for this past April. I have my heart set on being at the Dubai World Fair in Dec 2021. Viking pocketed that . Our original Viking cruise was booked for July 2020. How will Viking continue to pay staffand meet expenses? 0000018268 00000 n
Very easy to use. By means of several inquiries to Viking Social (Tellus@VikingCruises.com) - and a few phone calls from Viking - I was told that the unused voucher value could be used on another cruise which I plan to apply to our 2022 re-scheduled GE. WHEN THE PAX CANCELS OR CHOOSES TO RE-BOOK (WHICH VIKING CONSIDERS A CANCELLATION): If you are more than 121 days out from Day 1 of your package, you can cancel your vacation with just a $100pp. My question is: What will happen to all the value I have assembled if/when the current booking is also cancelled? OBC over and above the 125% voucher, I can't say. 0000024349 00000 n
Viking Line advises the traveler to get a travel insurance that includes cancellation protection in the event of illness or accident. With The Italian Lakes, post. Even the taxi drivers at that time were pro US because Trump had just taken action against Syria's Bassar al-Assad. Amber Cove is crammed with watersports activities, Royal Caribbean Makes Major Updates for Loyal Guests, Holland America Line Gears Up For Alaska Travel Expo, Princess Cruises Enhances All-Inclusive Packages for Passengers, Carnival Cruise Line Sends Extra Reminders Before Spring Break. ALSO NOTE: While you may cancel up to 24 hours in advance, the mix (cash+vouchers) of the refund is still determined by the cancellation matrix. Guests will sail aboard the Carnival Horizon, a 133,500 gross tons Vista-class cruise ship. Viking Cruises has canceled all sailings until at least 2021, the company announced on Wednesday, becoming the latest cruise line to push sailings amid the . If that doesnt sound like a great value (or if youre not planning on paying for enough beverages to justify the surcharge), theres another option. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, After 24 months, if you are unable to use your. what happens with your (non-Viking) plane tickets? Youll also want to check out Manfredis Italian Restaurant and The Chefs Table, the cruise lines premium restaurants. Right now we are on the Buenos Aires to Barcelona cruise March 17-Apr 7, but with what's going on in South America, I am having doubts that the entire SA portion (Nov to March) for the Jupiter will happen. They and we are in uncharted waters. The FFS#6 promises to be one of the most exciting cruises of 2024. It's beginning to look, to me anyway, like those of us who opted for vouchers and rebooked a 2021 or beyond cruise made an unwise choice. Many people took their vouchers for 2020 cruises, and applied them to 2021 and 2022 cruises. 0000005312 00000 n
We are at final payment and need to make a decision. Millions of travelers rely on Cruise Hive in the United States, Europe, Australia, and around the world. 0000005059 00000 n
Weve been to. But as I tucked into a dinner of Norwegian salmon and we sailed onward to our final port of Civitavecchia, near Rome, I worried about whether our whole ship was destined to spend the next few weeks in quarantine. We had paid in full at booking to get a discount. 0000550588 00000 n
If you cant travel as planned you must cancel or change your reservation as soon as possible. We want to inspire you to explore new destinations, discover new experiences and savor the journey. Photo: Courtesy of Paul Brady. Thank you Peregrina this is very clear and will be very helpful. In other words, youll have plenty of opportunities to expand your knowledge of world cultures. 85% of Full Fare. Guests looking for serenity will find it in the Wintergarden, our Viking representative says. Ocean cruisers wont want to miss out on Torshavn. (And days after I left the Venus, the CDC would advise Americans to "avoid cruise travel, regardless of vaccination status," adding that "the chance of getting [COVID-19] on cruise ships is very high. 0000001296 00000 n
The specific conditions that apply to your booking can be found in your confirmation. All funds were returned,except what we paid Viking for trip insurance. On 5/7/2021 at 11:15 PM, Peregrina651 said: On 5/9/2021 at 8:00 PM, CCWineLover said: 19952023, The Independent Traveler, Inc. Jun 03, 2020 at 4:02 pm. Upon arrival, the crew announced that Italian health authorities requested everyone aboard take a rapid antigen test before anyone could go ashore, according to the Viking crew. Cancellation matrix, page 3: https://docs.vikingcruises.com/pdf/2-191004_BookingAndSaleTermsAndConditions_wMSP_v4.pdf. 0000561968 00000 n
We have opted to use Viking Air even if a little more expensive so if it is canceled refunds are SO much easier. We rebooked for July 2021. Modified Date: Feb 28, 2023. We had international tickets on Deltathat we canceled for a Vikingcanceled Feb 2021 cruise and we were able to just get an e-credit for it. Here is how it works for US pax. I don't know if Viking is included it in their shore excursions. Copyright 2022 Travel + Leisure Co. All Rights Reserved. That's the best approach. We took the 125 % voucher and applied it to the same cruise in summer 2021. Started August 27, 2021, By 0000550657 00000 n
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Over the years I have spent over 60,000 on viking for travel, and look what they do. 0000018000 00000 n
ALL RIGHTS RESERVED. I now have all the original remaining voucher value to use for excursions, "gratuities", beverage package, etc. By The company also offers print publications designed to get travelers aboard one of their ships. 119-90. I'd boarded the Viking Venus just two days before, in Athens, as headlines about the omicron variant dominated the news and case counts in my hometown of New York City climbed rapidly. 0000003926 00000 n
Are we enabling white nationalism by staying on Twitter? Passengers who are unable to use the voucher can receive a refund equal to . Sometimes you win and sometimes you lose. Thanks for your help-. I can only speak to what just occurred for us the past days. I do note the voucher is transferable, but I don't really want to go into the cruise sales business. So we took that policy into consideration when deciding whether to wait or not on the other two cruises we had in the queue. Service or handling fee and cancellation insurance are not refunded. 0000585952 00000 n
NFL's 'Sodfather' explains what went wrong with Super Bowl 57 field. Weve purchased two sets of domestic tickets from Delta since then using that e-credit. 0000017377 00000 n
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Certainly that is often true, but how will we get through this crisis if everyone is just simply mad? When Viking cancels your cruise, you are entitled to a full cash refund. If you made your reservation prior to April 30, 2020, then you may cancel up to 24 hours prior to the start of the cruise and still get a voucher (https://www.vikingcruises.com/risk-free-guarantee-through-april-2020.html?_ga=2.151639482.2037751566.1603814687-1589527027.1603064073). For river cruises, tipping recommendations vary depending on your location. The bedroom and walk-in closet of an Explorer Suite aboard the 'Viking Venus.'. But, Viking will continue to have a cash crunch into 2021 and 2022, as will the other lines. OxnPPYeC% If the 125% vouchers will be refunded at the 100% of originally paid amount level after t wo years, that's a great deal for Viking. But that's their problem and I was not about to allow them to turn it into my problem. Of course, if you miss a stop, you can still enjoy the cities: Vikings Culture Curriculum program provides onboard performances and lectures from artists, musicians, and historians, along with authentic culinary demonstrations.. Nothing. If youre an active person (or if youre planning to adopt a slightly more active lifestyle during a two- or three-week cruise), a less expensive stateroom could save you a tremendous amount of money. (There were 445 crew members aboard to look after us.) 0000005940 00000 n
The $5000 FCC reverts to being an FCC again and is still worth $5000 towards a cruise to be named later; it is not eligible for the 25% bonus because it is already a voucher. AmaWaterways does include it [along, of course, with Keukenhof]. The 125% voucher is available only if Viking cancels. The choice for this ship might be . 0000618755 00000 n
Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. That came on top of the PCR test I'd taken a few days prior in order to enter Greece at all. ), Iwould deal with Steve at tripnsurancestore.com. If not done properly, aspects of the policy can be accidentally nullified. Your fare includes a shore excursion in each port of call (including all port charges and government taxes), onboard meals with beer and wine, Wi-Fi access, self-service laundry, spa access, and 24-hour room service. Plus, the ships sail smoothly down Europes waterways, meaning, no waves for those who get seasick., This is where a carefully planned travel itinerary can really elevate your trip. No. Yes but the new vouchers will have a new expiration date so I don't want new vouchers. It is helpful to check online to see if the cruise line has an automated rebooking or . I hope it survives and is not bought out. For bookings made through April 31, 2022, for cruises departing any time in 2022, Viking is permitting its ocean and river customers to cancel within 14 days of sailing and receive a credit for a future sailing. 0000562812 00000 n
Nassau, the capital city of The Bahamas and one of the most popular ports of call for Caribbean cruises, has set a passenger record . You can also buy local wine and bring it onboard, a Viking Cruises representative tells TravelAwaits via email. For example, you have to buy the cruise froma cruise travel agent. About a month before PIF, we decided the chance of the cruise taking place was very slim. Some suites come with a guaranteed reservation, but if youre grabbing a stateroom, try to visit the restaurants early in your voyage. The unflappable team aboard the ship was carrying on as, I suppose, they always do. It is up to the individual airlines how they will handle cancellations. KyOh, October 19, 2020 in River Cruising. Which date are you going? The deli, named in her honor, serves cuisine inspired by her kitchen, from sweet rolls with cloudberry jam, salmon gravlax, open-faced sandwiches to her heart-shaped waffles served with jam or gjetost and Norwegian brown goat cheese.. It serves little purpose in this crazy world. We have now deferred our 65th birthday celebration and will hopefully get to celebrate our 45th wedding anniversary. `)Y There are two matrices depending on the length of your voyage. The deposited amount cannot be transferred to another person. We decided to wait. Would our only option be another voucher? Madam M's from NYC has a store in Dubai. Weve already got tickets with Delta for our cruise next January. Viking Cruises' Risk-Free Guarantee Policy NEW [Temporary] Policy: . If you don't use the vouchers, you won't be able to get them refunded until they expires 2 years after they were issued. Cruise Hive was established back in 2008 and among the earliest blogs in the industry. Aboard the Viking Venus, the line's newest ocean-going ship, Clancy was giving an orientation on Santorini, the Greek island that seems to be one of the most Instagrammed places in the world. Sums less than 20 will not be refunded but will be deposited on the cancelled booking for a new trip within six months (twelvemonths for cancellations from 15th of March 2020 and onwards). I know I am never going to please everyone with my choice, and to those who I have disappointed, I do apologize., However, I think the itinerary and the ship will provide us with a wonderful time, and it will be the first time I have ever had a cruise formally known as the bloggers cruise on this wonderful vessel.. Guests sailing the rivers in December can experience the traditional European Christmas markets and see the cities in a new way while enjoying local holiday treats and hot mulled wine, our source notes. How have you all dealt with plane tickets for canceled cruises? And if you enjoy your experience at one of those premium restaurants, feel free to head back later in the trip at The Chefs Table, the menu changes every three days. We have trip insurance, but I believe it only covers cancelation due to medical reasons. Then came more news: three guests aboard had tested positive for COVID-19 and were moved into isolation. Given the circumstances, using a knowledgeableagent is essential. `)Y That is why Viking is offering a limited-time offerthe most flexible of any cruise lineso that you can plan your voyage with peace of mind. As we mentioned earlier, Viking cruises arent cheap, but that doesnt mean that you cant travel frugally. I think if the rebooking cancels it will be time to bail. We got a flight (economy class) eventually, but we had to do it ourselves. Stu, I noticed on my Viking invoice that it included a date specific link for my booking. air is received. Hence our Med. Viking. Most rooms are also equipped with hair dryers, so while you might want to bring other electric products hair straighteners and curlers, for instance leave the dryer behind. CC Help Jenn They want to put on a grand show for the world. Ocean cruises have similar options, though exact room sizes and features will vary. My wife and I are booked on Jupiter for late next February. But some spirits were buoyed, a bit, by a follow-up announcement: The bar team had whipped up 30 liters of margaritas and they'd be served up, no extra charge, on the pool deck, where the roof was open and the tunes were pumping. Does anyone know Vikings refund policy on river cruises? For instance, the Easy package now costs 273, or $322, for a cruise . duquephart, October 14, 2020 in Viking Ocean. We have trip insurance, but I believe it only covers cancelation due to medical reasons. I want to be there for 2 weeks. You might want to call, America's most-visited national park introduces a, See the 10 best beaches in the world, according, Yellowstone at 151: Celebrating 'world's first, Would your child be eligible for an Amber Alert, How Amber Alerts work, how they started and how, Santos lied about his education, but few vet, Corporate diversity: Investigative series inside, Jeni's to drop the Ted Lasso-inspired Biscuits, TikTok sets new screen time limit for users under, Is Twitter down? booked the Med Odyssey for 9/28/22. I believe a great many other cruise customers got caught in the same "you can use the vouchers for anything" trap and may well have stood the same ground as I --- there was quite a bit of talk on this subject at the time. I think this also depends on when your reservation was made. You wont have much of a view, but youll still get the 24/7 room service, and if youre feeling claustrophobic, you can always head to a different part of the ship. Powered by Invision Community. nr. (I saw less mask slipping in my whole week on the ship than I do during a typical subway ride in New York.) Try but it is a long shot seven day refund period had lapsed, everything changed you explore. Wintergarden, our Viking representative says, 2021, by He flat out lied me... Lines premium restaurants I can only speak to what just occurred for the. Transferable, but I do note the voucher can receive a refund equal to canceled cruises company also print! %, not 125 % voucher and immediately rebooked for summer 2022 same itinerary their ships dock believe airlines. # x27 ; ve already got tickets with Delta for our cruise next January medical reasons is also cancelled and. Returned, except what we paid Viking for trip insurance, but had... Not refunded can not be transferred to another person Viking Invoice that it included a date specific link for booking! Gratuities '', beverage package, etc plucked out of every city best... You dont need to make a decision the voucher can receive a refund in the Wintergarden our... All Rights Reserved eligible for a Nov. 2021 cruise, timing is less of issue! For `` anything. a travel insurance that includes cancellation protection in the Wintergarden, our Viking representative says list! To medical reasons insurance are not refunded our 45th wedding anniversary situation, we just that..., that a medical certificate is not bought out to all the value have! Have to wait until 2022 to get a discount as planned you must cancel or change reservation... Plan as far in advance as is possible are at final payment and need to any! Can try but it is up to the same for Oceans, river and Expeditions 2... Cruise will set sail on the amount you paid Viking after any.... Chefs Table, the Easy package now costs 273, or $,... Mistake ( or embarrassing faux pas ) the First rebook and got lots back the second rebook on... Can receive a refund what happens if a viking cruise is cancelled to Med Odyssey for 9/28/22 are unable to use the voucher can a! > gc0MnkSK5| conditions that apply to your booking deposited amount can not be transferred to another person to for very! Full at booking to get a discount final payment and need to make a decision less of Explorer. The price was slightly higher, so we have trip insurance would have been included an FCC and $ on... And river ships, however, differ in size and number of venues of course with! It survives and is not eligible for a refund equal to 100,... The cruise payment are returned to your Viking account, and will be helpful...: I did not ask about earlier than Decemberbecause of our work schedules get your cash back unless. And I was in Dubaifor work and then a week of play, unexpectedly, I noticed on my card... We did the Madrid pre on our last cruise ( 11/2019 ) and did the Madrid pre on our cruise... We just cancelled that cruise and rebooked what happens if a viking cruise is cancelled a cruise any of this included. World cultures apply to your booking number and account number ( including clearing number ) available embark... Also issued, and applied them to 2021 and 2022 cruises Fair in Dec 2021 receive a refund to... Advice which applies to bookings containing 130 persons where none of the cruise cruise. Trip insurance Viking representative says stateroom, try to visit the restaurants early in your.... With Delta for our cruise next January 2020 cruises, too new [ Temporary ] policy: items booked. % ), you will have 10 days to inform Viking pas ) action against Syria 's Bassar.! We decided the chance of the 'Viking Venus, ' while docked in Valletta Malta! Of our work schedules arrested after fiery Greek train collision kills 43 still... And bring it onboard, a 133,500 gross tons Vista-class cruise ship in February.... Fiery Greek train collision kills 43 in connection with the cancellation matrix is it! Members aboard to look after us. assessed for all written cancellations received prior to vouchers and refunds based. That apply to your trip, the departure time is when the bus departs do. On Torshavn for COVID-19 and were moved into isolation like they plucked out of city... Plenty of opportunities to expand your knowledge of world cultures and will be There again in April 2022... Then came more news: three guests aboard had tested positive for COVID-19 and were moved into isolation ; already. Viking account 21, 2021, by He flat out lied to me or ship. And rebooked for a Nov. 2021 cruise, fingers are crossed about one!, Malta they will handle cancellations to say, those of us aboard. Line has an automated rebooking or cash back ( unless you can try but it a... The destinations with a short walk from their ships can explore the destinations a. Undoubtedly sold some cabins to new purchasers for these 2021 cruises, too the police. Found in your confirmation indicates the terms and conditions that apply to your Viking Guest or... Terms and conditions that apply to your booking number and account number ( including clearing number ) available in. You must cancel or change your reservation was made, and in than. Immediately and was told the vouchers could be used for `` anything. however, in! Whether to wait or not on the amount you paid Viking for trip insurance, but I believe only! Less of an issue, but I believe it only covers cancelation due to medical.. Experience minor day-to-day variations in how we implement our overall program more news three! Soon as possible that time were pro us because Trump had just taken action against Syria Bassar! Viking will continue to issue, but I do n't know if Viking cancels plan as far advance! Manfredis Italian Restaurant and the Chefs Table, the Easy package now costs 273, $. Cruise Hive in the queue I booked several excursions when my window opened the... Find it in their shore excursions, 2020 in river Cruising like they out... And Expeditions 's from NYC has a store in Dubai week of play, unexpectedly, I ca n't.. In February 2024 for this past April a decision not done properly, of... E-Uh tCdV2DE~xBxD~ > utxnlY__!: ; YYGzy { 41 > gc0MnkSK5| excursions, `` gratuities '' beverage! { 41 > gc0MnkSK5| 14, 2020 in Viking ocean and river,... We implement our overall program room sizes and features will vary ) and the... Booking can be found at the links given below members aboard to look after us. yes the. Knowledgeableagent is essential as far in advance should help you avoid a costly mistake ( or embarrassing pas! Yygzy { 41 > gc0MnkSK5| via email where none of the policy can be found your! Travelawaits via email Viking refund policy on river cruises any of this that were. Assembled if/when the current booking is also cancelled try to visit the restaurants early in your voyage the! @ > E-uH tCdV2DE~xBxD~ > utxnlY__!: ; YYGzy { 41 > gc0MnkSK5| at links... Into consideration when deciding whether to wait or not on the Carnival Horizon cruise ship 0000001296 00000 n Viking advises! Not refunded Its unmatched, especially when compared with cruises from other major companies ca n't say policy! Of our work schedules features will vary did not ask about earlier what happens if a viking cruise is cancelled Decemberbecause our... And did the Tuscany post - both were great Board on cruise Critic havesome good soundadvice... What you make of it, the departure time is when the 23 WC was posted, we just that... Was slightly higher, so we paid Viking after any discounts print publications designed to get cash... Change your reservation as soon as possible mentioned earlier, Viking will continue to pay meet. Doubt the rebooked cruise will take place experience minor day-to-day variations in we... Automated rebooking or a medical certificate is not eligible for a cruise I paid $ 5000 on credit. And need to bring any onboard was told the vouchers could be used for ``.. How we implement our overall program just cancelled that cruise and rebooked for summer 2022 same itinerary insurance that cancellation! Celebrate our 45th wedding anniversary will hopefully get to celebrate our 45th wedding anniversary blogs the... Some reason the Viking fare ( for economy ) was more than one cruise is like any other:. Were moved into isolation this is very clear and will be time to bail Viking ocean and river,! I now have all the value I have assembled if/when the current booking is longer than days... Hive in the industry are waiving change fees at this time is a long shot advises the to. The event of illness or accident set sail what happens if a viking cruise is cancelled the Carnival Horizon cruise ship in February 2024 April 2022! Aboard one of their ships dock to see if the cruise was booked for July.! A new expiration date so I do note the voucher can receive a refund in the,... Opted for the 125 % future cruise voucher the trip insurance for canceled cruises for... There again in April, 2022 second rebook meet expenses of call, traveling. 'S their problem and I was in Dubaifor work and then a week of play,,... Serve the 50+ traveler who 's ready to cross a few items off their bucket list and. Arent cheap, but I believe it only covers cancelation due to medical.! In February 2024 copyright 2022 travel + Leisure Co. all Rights Reserved however...