You can provide the required information to the . Youll find all the information you need to plan your trip and track, From Business: We also service other areas in the world for jet charter services and private jets like: Trenton New Jersey Helsinki Finland Oakland Lansing Pensacola Ho Chi. In flight when I asked cabin crew they said they didn't get any request. The next plane did not arrive until 5 hours later, which lead to missing the connection flight. The last departure to Frankfurt am Main leaves Salt Lake City at 10:10 pm. So we were stuck in the lobby for hours until ticket agents arrived at 4 am. ", "No entertainment or usb plugsto charge. The seats are always to small", "Although we departed late from Paris, it arrived on time to Mexico City. ", "The bathrooms really needed more care in this trip, VERY different from my trip to Brazil. I did not enjoy the food. ", "Departure time was almost 2 hours late and the communication of the cabin crew regarding this issue was poor. The crew was friendly and accommodating, the pilots kept you up to date with flight info and departure/arrival time (and kept the seat belt light off almost the entire trip), the food was delicious and offered throughout, and the entertainment was top notch. ", "Even though the flight lasted 12 hours, it was enjoyable. No USB, no charging, no touchscreen technology, no plugs, no bluetooth. ", "Crowded boarding area, but no standing around for long. Learn more about the process for delayed and damaged bags. Additionally, the touchscreen was very difficult to navigate, as it jumped between non-responsive and too sensitive throughout the flight. It was awful! to make you happy prior to departure. ", "Our luggage did not arrive at our final destination of Madrid. KAYAK searches hundreds of travel sites to help you find cheap airfare and book the flight that suits you best. Extremely frustrating and annoying. ", "Everything especially the food and the friendly stewardesses!N", "Stuck in Frankfurt due to weather which I understand but no one helped us navigate the customer service lines and it was utter chaos!!! ", "This was an emergency trip to see my mother who was in the hospital. These factors are similar to those you might use to determine which business to select from a local Yellow Pages directory, including proximity to where you are searching, expertise in the specific services or products you need, and comprehensive business information to help evaluate a business's suitability for you. I could tell it was Hard with the airport closing due to weather but this is an international flight and someone could have done something to help me just navigate the process over the three day period. The funny coda is that because the plane was so undersold, anyone in economy that wanted their own row could have one, while economy plus was packed with the embittered and downgraded. You can then pick the flights that suit you best. ", "In SLC they boarded by row numbers and not zones. Hard to understand how so many pieces of luggage could have been overlooked and not loaded on our flight. Delta Airlines Book Over Phone $20 Off Code, Call now for the best price on flights anywhere in the world. ", "The ground staff was on top of it and the boarding process was smooth, but the cabin crew was brilliant. Just be prepared. I would love to take another flight with this company in the future. It was very hard for my wife to run with me all the way to the next gate (she is diabetic). ", "No power to charge phones, laptops, etc and no WiFi available. Enter the name exactly as displayed on your bag file or original reservation (example: Elizabeth Smith, not Liz Smith). They also didnt make an announcement about our flight being late. Telephone: 801-575-2400Toll free: 800-595-2442Paging: 801-575-2600 or "0" on a white paging phoneFor ADA or language assistance, contact the Airport Control Center at 801-575-2401. Here's an idea for Lufthansa: how about adding "Tips" to somewhere in the Entertainment system to improve your seat, viewing, and other experiences. ", "The ground staff were completely useless when it came to actually getting a new flight after missing my earlier flight when I showed up with only 20 minutes to spare and the ground crew left the gate before it actually closed. Completely unacceptable", "Flight was delayed, for unkown reasons. The boarding process was a mess. Trip both ways were outstanding. Colorado Springs Airport - COS. 7770 Milton E Proby Parkway Boarding was efficient and we departed and arrived early. ", "Nice flight, nice crew, and a nice experience. ", "Seat could use a bit more cushion, a bit thin for a long haul service. ", "The small screens for entertainment need to be updated. Booked pre-paid online week prior for the Salt Lake offsite airport. I'm 6'8 and am being told to keep my legs in while it is near impossible or I'm eating my legs. Took a lot of time with each person when someone had something to say. ", "The staff is always ao disorganized, sometimes even unprofessional, they talk about other passengers, their shoes dont match, when they did announcements on the PA they forgot what they were saying or they made mistakes and had to correct hen making it all very confusing. ", "the crew was very dry. Disappointed and would not fly jet airways again . Pasta could have used a little more sauce. Found it hard to avoid due to hunger over the duration", "I never expect airline food to be any good but Im always hoping its edible. I became so uncomfortable I became nauseous. Yes, youll need a passport to travel to Frankfurt am Main from Salt Lake City. Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented. . There was one open coffee shop however. ", "My suitcase weal broke during the flight!! Great service, lovely people. ", "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. I was very happy with Turkish airlines. ", "Aircraft broke, had to route me to an additional three stops just to get me home and through the night. Please make sure you visit the Baggage Information section of this website to find answers to your questions online. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Next 20-Minute Bag Guarantee We never were able to get to Frankfurt to see our family there and had to book train tickets to Paris to meet our hotel reservation there two days later. The check-in staff at counter was absolutely arrogant. ", "Not a very crowded flight. Delayed or damaged baggage Back to top Then their agent said "You can't always trust the people at the desk, you know." Baggage: Click here (does not accept phone calls) Curbside check-in: No Ticketing: Cash is not accepted, Credit Card only. They didnt exactly ruin my flight, but they didnt make it enjoyable either. ", "Crew was amazing. ", "Crew was very nice. The food was TERRIBLE. Issues with entertainment system. Then we waited for security to arrive at about 4:30 am to get through and it was quite a slow shake down. We arrived 5 hrs late and it put my whole trip in jeopardy. This is a hidden popup that tells you what you can and cannot search for. The free shuttle service from the airport was awaiting upon baggage exit and took 20min to get to the offsite rental building. boarding passes had to be re-scanned, people had to be removed-assigned seats and no explanation was given", "LCY very efficient baggage drop, flight arrived ahead of schedule", "Flight was cancelled after boarding us and letting us sit on the plane on the rollway for 2 hours. Delta Airlines lost baggage: 800-325-8224 United Airlines lost baggage: 1-800-335-2247 Southwest Airlines lost baggage: 1-888-202-1024 Air Canada lost baggage: 1 888 689-2247 Alaska airlines lost baggage: 1-877-815-8253 Frontier Airlines lost baggage: (801) 401-9000 Easy route, no hassles. Not really one ounce of customer service . ", "Fortunately, the plane was not full, so people could spread out a bit to create extra room. ", "The TV and Movie options were good. Before clicking the 'File a Claim' button above, please review the list of airports that use private companies in the 'External Claims' section at the bottom of this page. Delta Airlines Phone Number. ", "The food was so-so, and I did not get my choices, perhaps because I was at the back. When you notify one of our representatives that your bags are delayed, you will receive a file reference number. And to add injury to insult her bag was left behind in JFK during our transfer for our flight to Seattle. All claims are investigated thoroughly and the final decision to approve a claim rests with TSA. Expect more variety which I have seen on other airlines like Emirates and Etihad. Seemed very inconsiderate. The seating in economy (seats 36A and 36C and an Airbus 330-300) was generous compared to other airlines we've flown recently (e.g., on a 777 with United on the way over, and that was "Economy PLUS!). ", "Excellent crew, good food & movie selection. Bummer. Not that old. In many cases, claims are denied when an investigation determines that TSA officers did not open a bag for a physical inspection. ", "No proper food service. Many German employees walking and standing around while passengers were confused as to where to go and how to proceed. Now hungrey and tierd.I.will not be flying klm ever again !! It was awful. Some no doubt missed connections because of this petty brinkmanship. ", "He missed it due to having a 32 minute layover, which he ran all the way to board. ", "The person sitting next to me needed to buy 2 seats. Made for a very late night getting home and needing to be to work the next morning. Plane very warm throughout flight. Also, after many passengers, including us, had fallen asleep, they woke us to put our seat backs up so the people behind us could put their tray tables down. If your claim is approved, you will receive a letter and form to complete regarding settlement agreement and/or payment methods. ", "The red wine was good and the crew made sure that we were well hydrated. Leg room was okay for a short flight. You could then fly to Salt Lake City with an airline and back with another airline. The flight was very smooth. All meals and snacks were delicious. The lack of communication and information was appalling. ", "Ground service at check-in was very poor: Misinformation and failure to provide a level of service that other SkyMiles partners provide for Gold level traveler. ", "These was a delay on my first flight, and i almost lost my connecting flight. Service on board was very good. Mre than 5 hrs delay", "Crew where awesone and the choice of entertainment was fantastic", "Evening snack was not the greatest breakfast was pretty food", "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out", "Boarding was chaotic and congested with not much information or order. I was hungry whole flight. Oh, really? ", "Flight cancelled due to a technical problem, missed connecting flight. The yaw damper constantly overcorrected, resulting in lots of side to side motion for the passengers", "Great food (Economy class). Had to reschedule to the next day. ", "Flight delayed, connection missed, many gate changes", "Turkish Airlines offers an experience much better than your average two-hour plane hop in the U.S. ", "The crew is excellent but the seats are not comfortable enough. All the Delta agents were extremely helpful, and had great customer service! Bathrooms lacked moisturiser which is always very helpful on long flights where the air is dry", "Free drinks! ", "The bumpy air. Salt Lake City (SLC) Delta. The airport code is SLC,and it can also be referred to as Salt Lake City or Salt Lake City Intl. Delta Baggage Claim (Now Closed) Baggage Claim Salt Lake City Save Share Tips 7 Photos 39 See what your friends are saying about Delta Baggage Claim. Cabin crew were very dedicated. We were all trapped on board for about 4 or so hours without much communication from the crew or captain which made me very anxious. Fortunately I had an extra blanket which I could wrap over my head. No Delta lounge at the destination (RNO)", "No leg space whatsoever. Ps. We'd paid for business class all the way, but only got it on the interseas portions of our flights. Hard to change volume and maneuver. ". Lavatories located downstairs. Complete the payment to get the e-ticket of Delta Airlines in your email. ", "Selection of entertainment good but touch screen very unresponsive. Plane was a little chilly, but I have come to expect that one most flights. Crew was professional and food was very good. Airport baggage service offices Find the phone number for Alaska Airlines local station agents in the tables below. )", "Crew is excellent, polite and personal! Please allow for extra time. Paid extra for the legroom by ended up losing it side to side. ", "Way crowded even in comfort plus Flight very late leaving Missoula Got to SLC just as flight was boarding for LA", "Plane left without me because they dont know how to put gas in the plane in Jackson", "Delta delayed the flight from LAX to SLC, which subsequently made me miss the connecting flight from SLC to ORD. ", "So out flight from Heathrow to Frankfurt arrived late at the Heathrow airport and, reportedly in a hurry to let us take off, they chose to inconvenience us further by not loading all our luggage. My wasn't delayed and actually was on the going around and ready to pickup! Just quoted the online info back at us. Food was terrible. e.g. If you are unable to reach a local station agent at the listed number above, please contact our system-wide Baggage Support office for general assistance at 1-877-815-8253, open daily between 6:00 am - 10:00 pm (PT). My suggestion to AIR France would be that the small cabin of business were assigned to adults only. I dont understand the logic of the decision to not load our luggage to try to save us time. These folks Need to buy a second seat", "We were delayed one hour leaving Salt Lake due to mechanical failure. I remember when it was all complementary and standard on overnight flights. It took mine a few minutes into the flight before I could access all of the entertainment options. ", "I would have liked for there to have been a gluten-free snack available. Flight from Paris to Barcelona boarded and once everyone was on board, they told us that we would be sitting there for 2 hours before leaving. The earphones seemed cheap", "Flight was delayed over 3 hours, food was mediocre at best", "A very quick flight, but the crew was quite friendly! Tap water, really? Cabin crew not particularly friendly. DISCLOSURE: We may earn a commission when you use one of our coupons/links to make a purchase. I was not too concerned about the WiFi, but for people traveling with children, no TV was difficult. They served two meals and two snacks. Maybe more air freshener in there. Not good", "Not really an Air France flight, AF not interested in taking care of their frequent fliers. ", "The inflight entertainment was terrific The crew was friendly", "When we landed in London, we had to wait take a long bus ride to the terminal, and then we had the absolutely longer line for passport control in Heathrow. Shortly after take-off, our calm and comfortable more or less empty section of the aircraft was colonised by an extended family of Orthodox Jews in a kind of airborne West Bank situation. ", "I can't take the flight because i'm not Chilean and I don't have a reembolse or other flight , nothing . Lets go somewhere! . ", "Old movies and few entertainment choices", "I always think Virgin's meals are the WORST among those of all the airlines I use. ", "It was so smooth. Good crew. The food was not so great. ", "The flight was delayed by 50 minutes and the gate was not available until 30 minutes of departure. ", "Pilot was super nice and informative when the flight was delayed. ", "Speed boarding and organized overall. The old 747 just didn't meet expectations. ", "No matter what you try to order on the airplane is totally disgusting. ". One last thing, on the entertainment system, it appears to be browser based, but sadly lacks a "Back" button equivalent. The had us running like crazy on instabul airport, and the employee didnt even know which gate we were supposed to go. Alaska Arizona Terminal Supervisors are available at the airport to assist passengers 24 hours per day. By Blake Apgar. I really felt I was being treated well by all the staff on board. Not an AirFrance plane, subcontracted. ", "It was really cramped and the bathrooms smelled very strongly. She felt it was appropriate for her to flick the customer service phone number in front of my teenage daughters. We were forced to clear security again, even though just transferring and, after running to our gate, found the connection had left and the gate was abandoned with no one to tell us where to go or what to do. ", "Wifi wasn't working for a while and it was a plane without screens", "It was announced that there would be lunch shortly after takeoff and then a snack about 2 hours before landing. Box 145550 Salt Lake City, UT 84114-5550 801-575-2401 Before sharing sensitive information, make sure youre on a federal government site. At the rental center, a 20min wait as there were 4 customers ahead of me and 2 agents doing parallel processing. Lots of offers for water & drinks. ", "Flight attendants were great, friendly, courteous and responsive. SERIOUSLY the best airline. Boarding was fluent and easy. Most passengers seemed to have multiple bags to check. Timeline: Phase 1 opened Sept. 15, 2020; Phase 2 slated to open in 2024 or 2025. Entertainment system hard to use, finding movies very tedious. None of the 3 "help" personnel standing around when approached managed to tell me that there was a special counter for handicapped persons. ", "Flight attendants were very aware and accommodating", "Newer plane. We saw several other bags get unloaded along with ours. Cost of Phase 1: $110 million. ", "They considered my reguest of vegiterian food. I always fly First Class for the extra room and perks of crew service. You may be eligible for a ", "Service was great as usual. On your way to Frankfurt am Main, youll fly out from SLC. By far most friendly staff and excellent service. We had to wait in an enormous line and then take a bus to the flight. ", "Unexpected surprise--even on a 1 hour flight at noon, they gave us a sandwich! The Salt Lake City International Airport is part of a department of Salt Lake City, and all employment verification requests need to go through the City. I didn't make it. 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