BPO interview questions and answers for freshers and experienced, BPO interview FAQ- What according to you is a BPO?, Why do companies outsource their work?, What are the different types of BPOs?, What do you mean by non-voice based BPOs?, What is off-shore outsourcing?, What is the difference between a BPO and a call centre? One question you might be asked by employers is, “Why should we hire you?” As the country’s leading industry—amounting to around 10% of the country’s economy. If you want to be stable financially, you should opt with the one that has a fixed rate. more than 6 months ago by anonymous SUJEETA BOGATI . . Fortunately, the Philippines is a melting pot of cultures. Put the ball back in interviewer’s court by asking them......... Would you like to ask any questions? Keep in mind that these are not just the usual seminars, workshops and training sessions. Why should we hire you? Now offer this as a reason for you to be hired. In fairness that does make sense as it literally is the meta-question that the whole interview is based on. I get it. There are some basic (but still intimidating) interview questions that all interviewers love to ask and “why should we hire you?” is definitely one of them.. Technically sound and should have excellent computer knowledge. Any activity carried out to outsource specific functions of a business to a third party or a client, is a part of the Business Process Outsourcing umbrella. For the past two decades, the Philippine BPO industry has provided amazing services for countries across the English-speaking world. It will always be on the move to become more advanced. BPO sector give me lots of opportunities. contactus@piton-global.com. "Why should we hire you" Example for Fresher (Technical Support Engineer) Required skills: Excellent interpersonal skill, analytical skill, and problem solving skill. Here is a guide to building your answer to the tricky "Why should we hire you?" Aside from that, there are also a lot of bonuses involved especially when evaluations come in. In the BPO industry, you are often interacting with clients from different cultures. If you were hiring for this position, what qualities would you look for? I’ll be honest, to me this is right up there with “What’s your weakness” in terms of loaded interview questions. Before your interviewer catches you off guard with this question, you might as well beat him to it. The best thing about BPOs, however, is how great of a job they are to the Filipino people. Even with the extensive transformations and adaptations in various jobs and industries, BPOs still land among the top spots of all the economic sectors in the country. They truly want to take care of their employees because they know that there is a chance for burnout in that line of work—especially if they have the night shift. Sometimes even your dream job can get a little daunting once you get in. It’s an opportunity for yuppies and veterans of the industry to continually sharpen their skills and stay relevant throughout their career with the help of technology. US: +1-347-767-6441 This the question where a candidate gets confused easily. Technology works the same way as this creative process. In the interview you should sell yourself. Dear Readers, Welcome to HR Interview questions with answers and examples Why should we hire you best answer sample for bpo. Now, professionals in this industry are numerous, but only a few have the capacity to grow. Why the BPO industry is Great As A Career Option, The best thing about BPOs, however, is how great of a job they are to the. This is a very common question that is asked in almost every interview. Take a look at the many reasons why a job in the BPO industry is great as a start to your career! It creates openings that will be beneficial for everyone who is willing to take it. Discuss what makes you standout from the crowd and show them how you can help advance their company. Today, the Philippines is known as the world’s largest destination for BPOs. The higher your rank is, the more exposed you are to your clients. Money . Call centers in the Philippines receive generous benefits in the form of insurances, bonuses, salary increases, and even company stock shares. ©2020 PITON-GLOBAL, INC. All Rights Reserved. These 61 solved HR Interview questions will help you prepare for the HR Round pf interview conducted during the selection of freshers at campus placement or job interviews of professional. As long as you provide great service and good quality work, you can be sure that you’re there to stay. Here are some of the most common reasons why the BPO industry is a great career path! It doesn’t matter whether you’re a fresher or you have some experience, with the right skills, you can make it big. UK: +44-20-3973-5078 Go above and beyond. From comprehensive training for their initial work to more advanced workshops and seminars for their career growth, to even leadership training for when they’re ready for a managerial position. Profitably, good in team work, sharing ideas, and interacting with customers and clients. A Majority of the BPO companies in the Philippines has a fixed rate. Read through the requirements of the job properly and match the qualities, skills and experience you have with the requirement. - BPO FAQ, Would you like to ask any questions? You sound pretentious when you say three or more good traits about yourself. In the end, in 99% of situations, compensation is the primary factor for you wanting to be hired. 4. It has grown exponentially through the years and is also projected to double once again by the year 2020. Plan your answer in advance, and the only way you can do that is through reviewing the job description. BPO, as we presume it to be, is much beyond a call centre. © Copyright 2016. These were the few things that should be known to the candidate while he goes for an interview. BPO companies are very generous to their employees—especially those that really contribute a lot to the company’s growth. Everyone has equal opportunities to learn what they need to. What the Interviewer Really Wants to Know Remember, employers hire workers to solve a problem, whether it’s boosting sales, streamlining processes, or building a brand. Remember to be specific. Study the job posting. Keep in mind that this industry prides itself as a front runner in the Asia Pacific region, so it’s only natural for them to be strict with their selection process. Why should we hire you best answer sample for bpo As mentioned above, the BPO industry in the Philippines is thriving. Not every job that you get in the Philippines is reliable. Quantify your accomplishments. "This is the best way I've ever seen to answer this question. - BPO FAQ, 24 frequently asked personal interview questions, Questions a candidate can ask during Interview. Often, you’ll see recent technologies become popular for a few years (or maybe even just months) and then slowly fall to irrelevance. To answer this question, you need to prepare well in advance. POST ANSWERS. Rohit said : Sir, You should hire me because I have a good record of success in my education. The worst way to answer the question "Why should we hire you?" As of the moment, the leading users of the Filipino BPO services are the United States, with Australian and British companies coming to a close second and third. 1. services. BPO is a dynamic sector. The great thing is that these opportunities aren’t just traps or jobs with nowhere to go. Of course, your own supervisors and mentors at work will be more than willing to teach you different ways to do certain tasks. 2. What Topics to Avoid When Answering Why Should We Hire You? In 2016, the BPO industry alone created 1.3 million jobs in the Philippines. Instead of thinking too much, just easily answer it by defining all the qualities you hold and mention the qualities which will suit best to fit you for this profile. In this video, I answer the job interview question "Why should we hire you? If you follow the 3 steps above and organize your answer like the answer examples we looked at, you’ll have a great answer for “why should we hire you.” After this, make sure to practice a few times at home. The problem is, the interviewer can’t even get her shit together, can’t get out of bed without hitting snooze five times, can’t make sunny-side up eggs without the yolk broken; and here you are, talking about how punctual, detailed, diligent, thorough, responsible, and hardworking you are. You can’t talk about why the BPO industry is such an amazing place to start off for a job without mentioning the benefits that they offer to their employees. You know it, and they know it. We’ve covered all of the most common interview questions that you might encounter in an interview. Yes, there are forecast dips in the industry because of the rise of automation in business processes, but in reality, there’s still a larger demand for human. Things like professional mentoring, online classes, and leadership programs. Research the company. Even with the many advancements that other industries experience, the demand for BPOs will not fall. It’s been reiterated many times, and it should be emphasized again that the BPO industry is here to stay. The processes, strategies, and techniques that used to work years ago are either no longer effective or outright disruptive in today’s digital landscape. All Rights Reserved. I love this question because it gives you the opportunity to sell yourself. But not only that, often the entry-level jobs of BPOs have very high salaries for the country’s standards. Call centers in the Philippines are known for being extremely employee-friendly. If you’ve seen any kind of transformative content or have witnessed a team of creatives work—you should be familiar with the phrase: “Think outside the box”. . The best call centers have a very nurturing environment for its working population. BPO companies are not like them. Why should we hire you? Search for jobs related to Why should we hire you as bpo quality analyst or hire on the world's largest freelancing marketplace with 17m+ jobs. This is what the BPO industry is. Why should we hire you? 27.5K + UPVOTE (11) SHARE. It’s a great way to adapt and see how well you can intermingle with different people. 3. 2. Review the job description and note down the job requirements. Many BPOs have their own learning system—all of which is available to anyone that’s part of the company. They aim to let them develop new skills and learn practices that are valuable for your current profession. - When you are going for a job interview, go prepared. In addition, since their average salaries are well above the market price, the jobs they post would usually be quite attractive to job seekers. From the rank-and-file employees that are worthy enough to be trained as the next managers and supervisors, to the new applicants that have just gotten hired, you will be exposed to many lessons that will do wonders for your career growth. I also have 4 years job experience. Sample Answer 1: I believe that my knowledge with the technology, specifically in-app design space, makes me the best match for the role. - Don’t jump at a figure when asked a question about expected salary. Why should we hire you? You may also consider steering the hiring manager towards that right tail by demonstrating your qualifications and highlighting the value you can add to the company. And when the company expands, people move up. They’ll make sure that only the best of the best make it through. Related: 125 Common Interview Questions and Answers (With Tips) 1. It’s a mindset the fosters creativity and risk but at the same time, it inexplicitly means that you are no longer satisfied with your usual ideas. This makes it rather convenient and easy to adapt to different clientele around the world. Another stunner is this particular question. What benefits are you bringing to this job? In fact, they value their employees so much that they are willing to invest in their development. That being said, once you land a job in a BPO industry, it’s up to you whether you can deal with the many challenges that it entails. The idea is to practice, rehearse and research. In the outsourcing industry, in general, culture plays a crucial part. Yes, there are forecast dips in the industry because of the rise of automation in business processes, but in reality, there’s still a larger demand for human services. A couple of the more specific benefits that they provide include health insurance, life insurance, free meals, performance-based bonuses, top performer bonuses, access to fitness centers/company gyms, membership for certain stores, etc. 1. The candidate has to answer that I had very good communication skills. Why should we hire you? It's free to sign up and bid on jobs. Sticking to o… On the contrary, jobs in BPO companies are some of the most transformative and career-building there is! The growth of the sector is not really attributed to the highly advanced technology of the companies alone. 3. interview question. Why should we hire you?.. In the Philippines in particular, there are many jobs with compensations that are performance-based, quota-based, or fixed. Today, the BPO industry is a multi-billion-dollar sector. What is the difference between the shore and offshore outsourcing? Why should we hire you can be a difficult question during a job interview. If you were hiring for this position, what qualities would you look for? Below we have written a few example answers to help you more effectively answer the question “Why should we hire you?” Example #1: Administrative assistant In this interview, you have highlighted how you are looking for an administrative assistant who has both technical skills and strong organizational skills . What … Wipro BPO Solutions Pvt Ltd Strengths Analyst. Once you’re accepted, however, you’re greeted with a plethora of benefits—not just financially, but career-wise and personally as well! It has truly made its mark as one of the most reliable and high-quality destinations for BPOs. They have many chances to expand. The Philippines is home to many BPO companies, with only a handful standing at the top. Turn your answer into a confident 2-minute-long speech. There are many companies that you can consider as career traps. In fact, the country is toe-to-toe with India and China in this regard, with some experts saying it is now considered as industry leaders. Over the past few years, the number of quality call centers in the Philippines have risen, making the country’s BPO industry, as a whole, a very notable one. Statistics show that the BPO industry in the Philippines currently employs roughly 1.2 million employees and that is still on the rise as the growth of the industry is not stopping any time soon. When the BPO company doesn’t understand the culture of their clients, there will be difficulties in most of the processes. And with the large pool of potential labor force in the country (of which their next best performer could possibly come from) the search and recruitment of their next wave of employees are always happening. Sometimes you might get to interact with other Asians or Europeans. The Philippines has answered the demand for outsourced jobs by many western countries. Interviews are designed for employers to better know their candidates before electing the right one. S leading industry—amounting to around 10 % of interviews opportunities aren ’ t just traps or jobs with to. Sujeeta BOGATI has a fixed rate I had very good communication skills industry is a multi-billion-dollar.... 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