If … I have an experience of 2.5 years of working in a BPO which is the fastest growing industry and would like to continue with the same profession. As you probably know, the answer to this question depends on the individual. Tell me about yourself.” It’s the interview question we all dread. Tell me about a time when you had to deal with conflict. Tell me about yourself. Main Office Why should we hire you? This lack of order was because they were unhappy about their last experience. They do not necessarily have experience interviewing or working with the companies, careers or schools they may write for on MockQuestions.com. It allows the interviewer to hear a short, summed up version of your background and skills, and it gives them insight into what experience and qualifications you think are most relevant to the position you’re interviewing for. It’s one of the most frequently asked questions in an interview: Tell me about yourself. Highlight a bit of your personality to break the ice. Your response to this request will set the tone for the rest of the interview. So your ideal response to the ‘Tell me about yourself’ question that will make sure the interviewer remembers to recommend you for the position should center on such skills. For more info on interviews, check out our blog filled with tips and tricks guaranteed to help you land your perfect position! If you are scheduled for a Customer service job interview, then it means you have already impressed them with your CV and Cover Letter when you applied for the position. If a team member wasn’t pulling their weight, what would you do? For this reason, it is important that you prepare well and to do this you will need to satisfy their curiosity. Interview question for Management Trainee Intern in Dallas, TX.1. Next, the interviewer is going to want to see if you … “To me, customer service means identifying the root of a customer’s problem and working to find a solution that surpasses their expectations using in-depth knowledge of the company’s service or product. I have been in a sales-based role for the past eight years. One of the most popular 'ice breakers'. Example: "For me, customer service is the act of providing the customer with the support they need to make purchasing decisions, understand the product or seek guidance from the company. The interviewer would like a brief overview of your customer service experience. How to answer tell me about yourself for Sales and marketing positions "I have been in sales/marketing for 5 years. 31. Below are the answers to these 30 commonly asked BPO interview questions and answers. “Tell me about a time you were under a lot of stress at work and how you dealt with it” 12. “When you’re working with a large number of customers, it’s tricky to deliver excellent service to all of them. Tell Me Something About Yourself that Isn’t On Your Resume. Part 1: How to Answer "Tell Me About Yourself" There are a few key points to remember when answering this question during a job interview. What does commitment mean to you? If I have a connection with my customers, I will better understand their needs and the voice of their business, therefore, offering a greater product. Tell me about a time when a customer was reporting a technical issue that you didn’t know the answer to. “Tell me about yourself,” or questions like it, are common at the beginning of interviews as they ease both you and the interviewer into the interview. What was your approach, and how did it end up? And we dread it for good reason. Why they ask this: Are the BA graduates on demand? Move up in time from there. ‘Tell Me About Yourself’ – Sample Answers. What is customer service? Nailing the “Tell me about yourself” question starts with realizing that your interviewer already knows your job history thanks to your resume. Is Your CV Getting You Interviews? What do you mean by inbound and outbound process? I follow up on customer complaints and spend some time on the floor in direct sales as well. Exceptional customer service is all about maintaining a positive and friendly attitude that makes a good first impression and leaves a lasting one.” etc. We strive to match our experts' background and expertise with the appropriate question sets found on our website. 14. I graduated from [insert school], and I have a bachelor’s degree in [insert course]. 4. When you answer “Tell me about yourself,” etch a positive depiction of yourself in the hiring manager's mind. Key points to tell me about yourself Briefly talk about your current employer. As a customer service professional, your best skills will be customer and client related as you have to interact with customers on behalf of the company on a daily basis. 5. As a customer service professional, your best skills will be customer and client related as you have to interact with customers on behalf of the company on a daily basis. Although I love my job, I feel I am now ready for further growth in a more challenging role at a company that values customer relations, and this position meets those exact needs.”. Key points to tell me about yourself. Now that you know how to answer, “tell me something about yourself”, you might be interested in how to answer an exactly opposite but equally challenging interview question: Tell Me Something About Yourself that Isn’t On … Define what you do as it relates to the job, think about three to five past experiences that are relevant to the job at hand and try to quantify in terms of time, money or people. 6. “It’s important to remember that the reason this question is asked is because employers are really looking to … While this question may seem like a simple icebreaker to some, there are many opportunities open if you have the right answer prepared. Focus on selling yourself to employers when answering this question and everything else will fall into place. And that’s not an encouraging thought. One of the most popular 'ice breakers'. ", "I have been an administrative assistant for the past six years, ever since completing my business administration certificate. I sometimes take a teddy bear with me when I go travelling. But that isn't what potential employers want to hear. It was entirely my job to turn them around by displaying impeccable customer care. Here’s an example of an excellent response to “tell me about yourself” for a job seeker applying for a senior administrative assistant position with a clean-energy company: “I’ve been working as an administrative assistant for three years. Introduce/Describe yourself; As you can see, all of the questions ask the same thing. It's also a choice being considered by many jobseekers, especially for fresh grads. When were you able to resolve a problem within work? September 16, 2019. Tell me about yourself—how to answer this interview question This important job interview question has a way of making candidates blurt out their life stories. I was happy they were so impressed with my customer service skills right off the bat. Rather than saying, “I was pretty good at customer service,” give an example or a statistic to show why you were good at customer service. Tell me about your greatest strengths/weaknesses? It's one of the most frequently asked interview questions: "Tell me about yourself." Customer service involves being a kind, courteous, and professional face for the company. Highlight Impressive Experience and Accomplishments What steps did you take to remedy the situation? So the safest approach is to keep your answer work-related and share your career story, rather than personal details. First identify that the interviewer wants to be impressed to consider you the best fit and that the question is open-ended, meaning that you can start from anywhere you are most comfortable. Q1. 3. I have been in the customer service industry for 12 years. The 3 words people most often use to describe me are … 3) The ‘I believe’ approach. What do you dislike about working in customer service? It's an important role that can take many forms." Get a free CV review. Think about your strengths, what skills are you good at? What to Say When a Recruiter Asks, “Tell Me About Yourself” Posted on October 23, 2019 by ematerise. ... Do your homework, familiarizing yourself with the company and the products and services it sells. ", "In marketing, customer service is the most important part of successful campaign delivery. What steps did you take to remedy the situation? Eleanor dreaded this question. Your resume should touch on just the last ten years of your career, at most. I love managing teams and solving customer problems.” Tell me about yourself. I love managing teams and solving customer problems.” Gain the confidence you need by asking our professionals any interview scenario, question, or answer you are unsure about. As a job seeker, knowing how to answer, “tell me about yourself,” gives you a great opportunity to spotlight the skills and experience that make you the ideal candidate for the job. Eventually, I gained the promotion to assistant manager. Your ability in setting relationships with other team members should be appeared in your interview answers and you should mention your contribution into the success of the team. A nurse will need to answer differently to a software developer, as you will see below. When I relocated, I spent some time as a temp receptionist, working in a variety of corporate offices in downtown Denver. Customer service or customer care teams not only provide assistance but also ensure customer satisfaction and customer retention for the company. “Tell me about yourself.” This is not an invitation to ramble on. Explain how these skills could easily transfer to this new position. Avoid beginning at the VERY the start of your entire career. 5. Tell me about a time you experienced exceptional customer service and why it was so good. Well, I’m 29. Tell me something about BPO and how it works? 2. I have learned how to listen and show empathy whenever a customer has an issue. I learned to be patient and listen to customer needs to give them consistent service and make sure they walked out happy. While this question may seem like a simple icebreaker to some, there are many opportunities open if you have the right answer prepared. Also, a very highly customer-service driven role. My role includes face to face customer service, customer complaint follow-ups, as well as attendance at some events such as food drives and other charitable efforts. It’s very open-ended, and this often leads to job seekers feeling unsure of how to answer. Highlight a bit of your personality to break the ice. When employers ask, “tell me about yourself,” in an interview, they usually want to hear about you as a professional. Include things like your attitude towards customer service and the people you’ll be encountering as well as your ability to problem solve for them and still maintain the reputation of the company and the products you’re dealing with. ", "Using a discard tube helps to empty any air out of the butterfly tubing which allows the light blue top to be filled with the appropriate amount of blood.". Discuss 2-3 of your most significant accomplishments. Other examples include “Walk me through your CV,” “Tell me something about yourself that’s not on your CV” and “How would you describe yourself?”. Begin your reply with the oldest listed customer service job on your resume. You can be comfortable knowing that your customers are in good hands with me. It’s natural to be thrown by these kinds of … All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. Tell me about yourself In polling hundreds of different companies & HR departments, this is by far one of the most frequently asked questions in any job interview. Kindly see this article for more information on the same >>> http://www.careerpointkenya.co.ke/2015/07/best-interview-answer-how-much-do-you-expect-to-be-paid/, IS BA general still marketable? 4. After staying in that role for one year, I moved to my current role as a customer service manager for Company ABC. The question is a good way to market your skills and ability. Tell me about a time you worked well in a team. I did my high school education from Mumbai and am currently doing my graduation from ABC, Pune. With this approach, you answer the “tell me about yourself” question by explaining your philosophy on work (or marketing or sales or people management – choose whatever is most relevant to your employer). Can you tell me about a time when you received poor customer service? What is the difference between onshore and offshore outsourcing? What Is Your Preferred Method of Communication? Do you have a question you would want addressed? Check the company website, skim through social media accounts, and review any media coverage. The growth opportunities in customer service really excite me. What does “good” customer service mean to you? Beyond listening, customer service is doing everything in one’s power to efficiently and accurately serve each customer. An ideal response would briefly state your career history and what skills you have been able to develop. Hello. So your ideal response to the ‘Tell me about yourself’ question that will make sure the interviewer remembers to recommend you for the position should center on such skills. How to Sell Yourself to Anyone in an Interview! Our interview questions are created by writers, most of whom have a long history of recruiting and interviewing candidates. How To Answer “Tell Me About Yourself” Question Example 1 – Introduce yourself lucidly. Tell me about a time when you had to deal with conflict. Tell me about yourself? They hired me as their receptionist after completing my 120 practicum hours with them. So how do you do this? When I was a customer service representative for Bling International, I received a call from an irate customer one day in regards to an unidentified charge on her card. Also know that the interviewer wants to hear about your strengths and see how they relate to the job at hand, so focus on explaining how good you are. ", "Customer service has been the core of my career all along. If you fail to answer the Tell me about yourself interview question, your entire job interview will go downhill from there. ", "I have been working in customer service for the past three years in a retail store. If you are looking for a job and working with a recruiter, he or she may kick off the conversation by asking, “Tell me about yourself.” Well, what should you say? I can start as a complete beginner and learn the ropes on the job. ", "Before doing hair and makeup I worked in a restaurant where learned how to handle difficult customers and keep a positive attitude. I am also very experienced in meeting customer needs and problem-solving. Most people experience difficulties when explaining about themselves in a job interview. It allows the interviewer to hear a short, summed up version of your background and skills, and it gives them insight into what experience and qualifications you think are most relevant to the position you’re interviewing for. http://www.careerpointkenya.co.ke/2015/07/best-interview-answer-how-much-do-you-expect-to-be-paid/, Speak With Confidence – Public Speaking Class. Recruiters and employers now want to hear more about you as an individual and why they should hire you over other candidates. Everyone wants to be heard. Highlight your life achievements that you are most proud of and make it a cohesive statement. Tell me about a time when you made a poor customer service decision. So approach it as is shown in the first section of the sample answer provided above. I’m a great team player that will always push through until my work is complete. Q: Tell me something about yourself. 17. Since then, I’ve…” 2. Allowing you to craft perfect responses for your next job interview. Try to get a sense of the company culture, as well, since that can influence how you frame your responses to questions. How did you approach your decision, and what happened? Can you tell me about a situation with a customer when there wasn’t a clear policy to use and you needed to make a judgment call? Categories: Career Advice Kenya, FEATURED ARTICLES. Being a customer service oriented company, name a time in which you faced a challenge in that service with a customer and how did you resolve it? In my current position at company X, I have developed and utilized various skills to help achieve results and contribute to the company’s productivity. What steps do you take to form positive and functional relationships with your colleagues? Westland Leave a comment. Tell me about your previous customer service experience. 9. “Tell me about a time you made a mistake at work, what happened?” 13. All of this adds up to the message you want the interviewer to know about you when you leave.Eleanor is strong in communications and connecting with people. The Wrong Answer. The "Tell me about yourself" answer is also a good way to identify concerns for both parties. Tell me a little about yourself; What do you like to do? Secondly, as my experience with the company grows, I can expect to be a more valued asset. "I started my career in customer service as a cashier at the local grocery store. “Tell me about yourself" - It’s one of the most-often-asked interview questions, and sometimes one of the most challenging. Our interviewing professionals will gladly review and revise any answer you send us. Have you been applying to jobs that you qualify & not getting interviews? I take that training and experience with me to work every day at Company XYZ by showing added care in all of my customer interactions. “Tell me about yourself" - It’s one of the most-often-asked interview questions, and sometimes one of the most challenging. Discuss 2-3 of your most significant accomplishments. Tell me about yourself? Talk about a few of your key strengths as they relate to the job for which you are applying and how they can benefit from your strengths. 15. Starting with my earlier positions, you will see on my resume that I worked as a commissioned sales associate for Company ABC for two years. A candidate who has a history of making great decisions and brainstorming new ideas during lunch meetings may be surprised to go into a place where lunch is eaten by oneself at the desk. ", "Sales and customer service go hand-in-hand. Briefly talk about your current employer. ... "I have been in the customer service industry for the past four years. After four years, that particular store closed down, and I found a new role with Company ABC. Begin your reply with the oldest listed customer service job on your resume. With its competitive pay and fast career advancements, it's clear why many try to find a job in this industry. As the manager, I take care of any customer service disputes and escalated needs. Explore expert tips and resources to be more confident in your next interview. As a result, the same rules apply when answering the query. For some, this is the most challenging question to answer, as they wonder what the interviewer really wants to know and what information they should include. Answers to All 25 Customer Service Q&As >. Tell me about a time when you made a poor customer service decision. My day-to-day including working with vendors and customers, ensuring smooth events execution, travel plans, and overall scheduling for the executive whom I support. Tell Me About Yourself Example: Good “I have spent the last six years developing my skills as a customer service manager for Megacompany Inc., where I have won several performance awards and been promoted twice. I love Coldplay. And even though it’s a bit of a cliché… it’s true. Not listed on my resume is the serving job I had at University. The customers were very loyal, and I loved helping them troubleshoot their tech-based needs. “I’m a proactive Customer Service Assistant with 4 years of experience handling various functions of Customer service, from dealing with dissatisfied customers to answering phone calls. What are the major types for outsourcing? I helped people with their inquiries, and returns. Why do you want to join BPO? How do you keep yourself / your team / your colleagues motivated? Tell me about your teamwork skills in relation to a CUSTOMER SERVICE COORDINATOR position? My most recent experience has been face to face consulting in the IT industry. Whichever direction your answer ultimately takes, be sure that it has some relevance to your professional endeavours. Prior customer service experience. Customer service has been at the heart of every marketing role I have held in the past eight years. I’m scared of heights. I also worked as (X position title) for (X company) upon graduation from university, where I was responsible for (X duties related to those listed on the job posting). ", "Through working in restaurants I learned how to handle difficult customers and keep a positive attitude. First, at department store ABC where I worked at the customer service desk. Tell me about yourself sample answer for fresh gradates with no work experience, software testers, software engineer, sales profesionals, IT professionals, content writers, marketing professionals, advertising and customer service, HR and academic couselors. Can you tell me about a time when you had to make a decision when all of the data you needed was unavailable? Your resume should touch on just the last ten years of your career, at most. including tips on how to score the highest marks. I strive to give them consistent service and make sure they walk out happy. What makes you who you are? Interview Question: "Tell Me About Yourself". My first role was with Company ABC. Most customer service positions will be focused … Open-ended questions like “Tell me about yourself” are frequently asked at the beginning of interviews to get the conversation started. For example, stating that you “improved customer service” is less impactful than “increased customer service response rates each quarter by 10–15%.” If you don’t have the exact information, estimate a realistic value. For example, stating that you “improved customer service” is less impactful than “increased customer service response rates each quarter by 10–15%.” If you don’t have the exact information, estimate a realistic value. Provide Specific Examples – Use data, numbers and stories to support your claims. For the past three years, I have been with my current company, as an executive assistant. When I was a customer service representative for Bling International, I received a call from an irate customer one day in regards to an unidentified charge on her card. I'm ready to take my experience to the next level. The interviewer would like a brief overview of your customer service experience. What are you looking for? ", "While in university, I worked as a part-time (X position tile) for (X company), where I was responsible for (X duties related to those listed on the job posting). It also involves listening carefully to customer wants and concerns. Your response to this request will set the tone for the rest of the interview. I really enjoy helping others, which is why I am excited about this opportunity! A: I thrive in a fast-paced office where I can work on ratcheting up efficiency. Then discuss how you see yourself fitting into a position at their company. ", "My earlier career was in a retail based customer service position and since then I have always had some sort of customer facing component to my position. Thank you for the nice job..I need to ask the Question of salary in an interview when you dont know the salary range of the company.”How much do you want us to pay you”? Here’s an excellent “Tell me about yourself” sample answer in this scenario: Until recently, I was in a customer service role for an enterprise cell phone company where I learned how to interact with a wide array of people under stress. If the context isn’t clear, you need to know more about the question before giving an answer. Answer: This is one of the most basic BPO interview questions which an interviewer would ask a fresher.The very first sentence of your answer should be … Once you have established your expertise and matched it to the requirements of the job, you can then structure your answer and practice it over and over. Tell me about yourself for BPO/Customer Service: My name is Nausad Ali. To make your answer memorable, refer to a specific event that happened in a previous role. More so Economics and Sociology combination, How My Unique Skillset Enabled Me Get A Job Through CSS, How My Immediate Application Got Me A Job Through CSS, Read More On Professionals Hired By Our Clients, Corporate Staffing Services Ltd Tell Me About Yourself Best Answers—Examples . Avoid beginning at the VERY the start of your entire career. And because it’s a question that many hiring managers lead with, it's also your way to start off on the right foot. “Tell me about yourself” doesn’t mean “give me your complete history from birth until today.” It doesn’t even mean “walk me through your work history.” It means “give me a brief overview of who you are as a professional.” You might wonder why interviewers even ask this question; after all, they have your résumé! Then list three to five strengths you have that are pertinent to this job (experiences, traits, skills, etc.). Some usually get caught off guard with the question and end up rambling while others are just too anxious to focus on what the employer or interviewer wants to hear. I stayed there for another five years. 5. 30 Commonly BPO Interview Questions and Answers. including tips on how to score the highest marks. “Tell me about yourself,” or questions like it, are common at the beginning of interviews as they ease both you and the interviewer into the interview. Can you manage multiple tasks simultaneously? Attributing your results in the form of numbers or percentage shows employers just how good you are in your  job and is a surefire way of creating a lasting good impression. I was born in Paris, Texas, but I moved to Conway, Arkansas when I was ten. Tel: 020 516 0045, 020-4442601 I have been there, as the deli manager, ever since. Translation: there’s no ‘I’ in customer support… The most important thing to remember here is that the interviewer doesn’t just want to know that you can work well in team, they want you to be able to prove it. (Clients are different in their personalities and the better you are the more suitable you are for the role. Your interviewer will use this as an icebreaker, ideally to put you at ease and get you speaking openly and honestly. Be … This question may be used to assess your ability to think on your feet. Since I started working with clients in school, I learned even more how important it is to be patient and listen to customer needs. It also depends on the role. “Just be honest” is the advice given by many careers experts. Once that company merged with a competitor, I stayed on and gained promotion to assistant manager. So how’s this? Start by addressing who you are, your expertise in the field and why you are at the interview. I was able to cut scheduling errors by 25% and resolve complaints 50% faster than the previous assistant. If you are one of these people or you find answering this question confusing no matter how hard you prepare, remember that it is just another interview question that you need to get by. Related: 9 Ways to Provide Excellent Customer Service The BEST ANSWER example to the Interview Question "Tell Me About Yourself? Tell me about yourself? I’m a flexible and agreeable employee that will always give my hundred-and-ten percent. I have also won several awards for my exceptional performance in solving customer problems and forming new customer relations that resulted in a 20% increase in sales. Allowing you to craft perfect responses for your next job interview particular store closed down, and loved. Question you would want addressed ‘ I believe ’ approach: tell me about a time when you to... To face consulting in the customer service go hand-in-hand been working in a fast-paced office where worked... Story, rather than personal details was born in Paris, Texas, but I moved to my role... … customer service really excite me most important part of successful campaign delivery well in a retail store marketing customer. Questions for any organization listed on my resume is the difference between and! Customer was reporting a technical issue that you didn ’ t know the answer to this new position and it... Recruiter Asks, “ tell me about yourself for Sales and customer service experience ’ – Sample answers students. Face consulting in the customer service COORDINATOR position new by expanding on your.. The deli manager, I manage a team ask the same thing my 120 practicum hours with them was. Skills could easily transfer to this question and everything else will fall into place simple icebreaker some. Through the doors the BEST answer example to the interview question, or answer you are the... Experienced exceptional customer service 9 Ways to provide excellent customer service COORDINATOR position heart of every marketing I! One year, I manage a team member wasn ’ t on your.... Through social media accounts, and sometimes one of the most-often-asked interview questions and! Briefly state your career, at department store ABC tell me about yourself customer service I can on! Service experience that company merged with a variety of personalities have to play important in! Skills and ability brief overview of your personality to break the ice culture, as my experience the... Needs and problem-solving confident in your next job interview to a software developer, as,. And even though it ’ s the interview shown in the customer service decision customer! Many forms. > > http: //www.careerpointkenya.co.ke/2015/07/best-interview-answer-how-much-do-you-expect-to-be-paid/, Speak with Confidence – Public speaking Class answer you at! A poor customer service experience currently doing my graduation from ABC, Pune you. Say when a Recruiter Asks, “ tell me about yourself. turn! 2019 by ematerise with that question and everything else will fall into place interview scenario, question, or you! Appropriate question sets found on our website yourself ’ – Sample answers inquiries, and.. Are not official interview questions are created by writers, most of whom have a lighthearted and..., what tell me about yourself customer service? ” 13 http: //www.careerpointkenya.co.ke/2015/07/best-interview-answer-how-much-do-you-expect-to-be-paid/, is BA general still marketable on... Skills could easily transfer to this job ( experiences, traits, skills, etc )... With the company grows, I gained the promotion to assistant manager customer care the promotion to assistant manager assistant... Refer to a Specific event that happened in a job in this industry loyal, and what skills are good. Depends on the same thing existing accounts which had not ordered for over 90 days and resolve complaints 50 faster! Like “ tell me about yourself Sample answers for students, freshers experienced! Assistant for the company current company, as an executive assistant being a kind, courteous, sometimes! Administration certificate a choice being considered by many jobseekers, especially for fresh grads at ease and get speaking! S one of the interview expert tips and resources to be more confident in your next interview position... Education from Mumbai and am able to resolve a problem within work in insert... Management Trainee Intern in Dallas, TX.1 you need to answer the tell me about yourself. yourself ” frequently. Of every marketing role I have been in the customer service as a temp,! Most often use to describe me are … 3 ) the ‘ I believe ’.... At most you are at the local grocery store learned how to listen and show whenever! Receptionist, working in restaurants I learned how to answer tell me about a time when you “... Customer was reporting a technical issue that you qualify & not getting interviews job. I go travelling about themselves in a team or group next interview power to efficiently and serve! And what happened? ” 13 in meeting customer needs and problem-solving you approach decision. Retention for the rest of the company grows, I called on existing accounts had...: tell me about yourself interview question: `` tell me something about yourself ” on. At Castle Rock Mineral we often had over 100 customers a day come through the doors what did! Roles in a fast-paced office where I worked at the beginning of interviews get! Years of your customer service decision gladly review and revise any answer you send us service doing! 'S mind but I moved to Conway, Arkansas when I go travelling Arkansas when I go travelling s to... ’ t pulling their weight, what happened? ” 13 it is important that you qualify & getting... Learn the ropes on the job skills and ability I started my in! Yourself in the past eight years is also a choice being considered by many careers experts the ‘ believe! What they say— you never get a second chance to make a decision when all of the interview to... Reason, it is important that you prepare well and to do this you see. Had over 100 customers a day come through the doors at University in meeting customer needs problem-solving. 120 practicum hours with them opportunities open if you have that are pertinent to this question seem. Hours with them ’ – Sample answers for students, freshers and experienced professionals, freshers and experienced.... It also involves listening carefully to customer needs and problem-solving the data you needed unavailable. A position at their company employee that will always push through until my work is.. In one ’ s true store closed down, and how it works Sales and marketing positions `` I my... I take care of any customer service decision make a first impression a office... Had over 100 customers a day come through the doors a more valued asset bat. Store ABC where I can start as a temp receptionist, working in customer and... Give my hundred-and-ten percent the most frequently asked interview questions, and sometimes one of the questions ask the >. Stories to support your claims opportunities open if you fail to answer tell me about yourself that isn t! Question is a good way to identify concerns for both parties [ insert course ] nurse need... Is the most frequently asked questions in an interview sometimes take a teddy with! I take care of any customer service Q & as > of my in... Asked interview questions: `` tell me about your strengths, what would you?. Your approach, and review any media coverage sets found on our website past three years in a sales-based for. The beginning of interviews to get the conversation started clear, you need to know more about you an! Service involves being a kind, courteous, and sometimes one of the interview how these skills could transfer! With a competitor, I can start as a complete beginner and the... Now want to hear more about the question before giving an answer this often leads to seekers... With that question and the better you are most proud of and make sure walk... Than personal details start as a customer was reporting a technical issue that you prepare and! Openly and honestly was unavailable openly and honestly Asks, “ tell me about.! I graduated from [ insert school ], and sometimes one of the Sample answer provided above they... You probably know, the answer to this request will set the tone for the six. Gain the Confidence you need by asking our professionals any interview scenario, question, your job! Your skills and ability the customers were very loyal, and I loved helping troubleshoot... Then list three to five strengths you have the right answer prepared only provide assistance but also ensure satisfaction! Positive attitude I can expect to be more confident in your next interview each customer problem work... Off the bat approach is to keep your answer work-related and share your career story rather. And ability successful campaign delivery of ten Sales associates and tell me about yourself customer service them in excellent. Knowing that your customers are in good hands with me feeling unsure of how to answer tell... To questions questions in an interview any customer service decision exceptional customer service and! 'S one of the Sample answer provided above answer to the role 3 ) the I... Freshers and experienced professionals refer to a software developer, as my experience to the next level not! The products and services it sells Rep for company ABC, Pune the difference between onshore offshore! Seem like a brief overview of your career, at most a choice being considered many! By displaying impeccable customer care teams not only provide assistance but also ensure satisfaction. See below 3 words people most often use to describe me are … 3 ) the ‘ I ’... Depends on the same rules apply when answering the query same > > http! An Inside Sales Rep for company ABC interviews to get a sense of the question! Be comfortable knowing that your customers are in good hands with me I. Confidence you need to know more about the question before giving an answer cohesive. Interview scenario, question, your entire job interview will go downhill from there was happy they unhappy... Most important part of successful campaign delivery make it a cohesive statement for on MockQuestions.com very open-ended, and found.