guests with any special requests during their visits. Kepted storage areas and carts well stocked and tidy. * Clean and maintain common areas within the hotel. Report any maintenance problems and/or safety hazards. Provided hotel residences with quality customer service. Cleaned apartment buildings and common areas.-Cleaned apartment move-outs.-Fixed AC units, cabinets, fridges and ovens.-Completed snow removal. Inspect clean and vacant rooms for cleanliness, supplies, maintenance problems and temperature. Exceeded communication responsibilities with guests over the phone and in person during their stay. Change bed linen, Change towels, and bring extra towels and amenities as requested. Promote and develop or modify systems or practices that create problems or impede our commitment to unparalleled excellence in customer service. change linen as needed cleaned daily list of rooms according to company standards procedures and policies in the allotted time frame. Clean patients rooms and bathrooms, hallways, dinning rooms and front offices. Report any maintenance problems, safety hazards, accidents, or injuries. Change dirty linen, and pillowcase to fresh and clean linen. Provide room with personalized service, manage my time and provide excellent guest service, promote positive attitude and team work. Make beds with fresh linens, replace all complimentary amenities, clean and sterilize bathroom, then sweep and mop floors. Use radio communication to report or receive guest request from operator. Removed all trash and dirty linen from guestrooms and hallways. Work in laundry department washed linen, terry, folded all dry linen and organized laundry area. Emptied and cleaned all the waste receptacles.Stocked toilet tissue and paper towels, as well as other restroom supplies. clean towels as needed. Established positive customer service relations. Identified and reported maintenance problems Supplied guests with extra towels and toiletries when requested.Informed supervisor when supplies were low. Architect Android Apps With Rx Java 2, MVVM, Room DB, Retrofit 2 & Dagger 2. Cleaned and sanitized 16 rooms and bathrooms daily according to company standards. Provided customer service to patrons by answering questions, assisting with directions, hotel services/amenities. Passionate about hospitality. Service includes changing out dirty linen, dusting, swiffer, mop, vacuum, and replacing used items. Facilitated communication between family of surgery patients and the surgeons during various stages of the procedure. Clean and sanitize 15 rooms per day in a timely fashion. Maintained list of vacant rooms that required housekeeping attention before the arrival of new guests. Demonstrated excellent communication skills, organizational skills, and proper etiquette to all guests and staff members. Cleaned and returned vacant rooms to occupant-ready status according to standards (15 rooms per shift). Perform routine duties in cleaning and servicing of guest rooms under supervision of house keeping supervisor. Stock supply cart Carry linens, towels, toilet items, and cleaning supplies by hand to areas where needed to complete scheduled work. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow. Polished furniture, cleaned window sills, cleaned windows, wiped down doors and walls air freshened the rooms vacuumed carpets. Vacuumed carpet, mopped and swept tile floors, Cleaned glass, Made beds, and CleanedElevators. Performed turndown service and assisted laundry department when needed. Use chemicals following osha guidelines. Replace linens on beds and replenish guest room supplies. Prepare vacant rooms for arriving guests. Removed trash and dirty linens from attendant carts. Dusted furniture, equipment, window sills, and surfaces and damp wiped same with germicidal disinfectant. Dispose of trash, respond to special guest turn down services, as needed. Dusted all furniture, pictures, drawers, window ledges, and shelves, etc. You may use a maximum 5 of these bullet statements in the skills, strengths or qualification section of your resume. Supply rooms with linens, towels, toilet items. Maintain open communication with other hotel departments. Change/Make beds Assisted housekeepers by taking the dirty linen to the laundry area. Support Housekeeping supervisor Re-list vacant clean rooms Prepare VIP's rooms Self-inspector Runner Turndown Lobby attendant. Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, and locker rooms. Folded towels, robes, sheets, separated all dirty linens, towels and robes. Organized linens, towels, toilet items, and cleaning supplies. Greet guess upon arrival to the hotel, change bed linens, sanitize and clean rooms, dust all surfaces. Packed finished product assembly for shipment and transported them to storage areas, using hoists and hand trucks. Provide gracious and efficient telephone service Prepare reports for hotel management. Empty waste baskets, empty and clean ashtrays, and transport power scrubbing and waxing machines. Clean and disinfect sink, toilet and tub-shower, restock soap and toilet paper and provide Carried linens, towels, toilet items, and cleaning supplies in linen baskets. Learned and developed the skills necessary to clean guest rooms and other areas to brand standards. Vacuum Washed, dried, and folded all dirty bed linens. Maintained cleanliness of hotel rooms and common areas. Stock locker room supplies and amenities and maintain accurate supply lists and inventory sheets. Report any maintenance issues immediately to line manager. Sweep, scrub and wax, or polish floors, using brooms, mops, vacuum cleaners and shampooers. Cleaned guest rooms changing the linens and making beds properly, cleaned baths, floors and basins. Provide information to guests and customer service satisfaction. Clean and prepare suites to upholding standards.5 diamond standards AAA standards. Below we've compiled a list of the most important skills for a guest room attendant. Dusted furniture, equipment, window sills, and surfaces and damp wiped same with germicidal disinfectant. Worked only with guest VIP rooms and SPG Members. Change linens, empty trash, dust furniture, clean bathroom. Inspected rooms for safety hazards, operating condition of equipments and reporting to maintenance. Stocked and organized the stock room, swept and picked up the sales floor. remove linen from tower. The skills and qualifications section of a room attendant resume decide your overall candidacy for the position. Replaced dirty bed linens with clean linen. Empty wastebaskets, empty and clean ashtrays, and transport and dispose of trash and waste. Write requisitions for room supplies, furniture renovation, or replacement. Provided information to guests about hotel services, facilities and other amenities. Reported maintenance problems, lost and found articles, or special room problems to a supervisor. We ranked the top skills based on the percentage of guest room attendant resumes they appeared on. Other duties as assigned. Let's find out what skills a room attendant actually needs in order to be successful in the workplace. Conduct a.m. and p.m. room checks to determine the status of the rooms. -Document maintenance issues concerning guest rooms and public areas as needed Replenish tissue, toiletries, toilet paper, coffee, tea and any other complimentary items. Empty waste baskets, empty and clean ash trays, and transport other trash and waste to disposal areas. Dust, and polish furniture, picture frames, and mirrors. Utilized excellent communication and organizational skills to maximize customer satisfaction. Follow company policies and reported maintenance problems, safety hazards, and lost and found items. Keep eye on hotel common areas and address cleaning issues. In the housekeeper room attendant resume sample, the candidate lists attributes like these in the skills section. Objective : Looking forward to start a new career in customer service. Vaccum carpet clean windows, Change the bed linden Reported lost and found articles as well as maintenance issues to a supervisor. Wipe counters Bring amenities or extra towels if requested. Strip rooms, remove trash and dirty linen. Maintain the lobby, mopping, sweeping, empty trash. Provide excellent customer and guest services as well as assist with any laundry needs. Supplied guests with toiletries and extra towels as requested. Train new employees in safety and Bio Hazard communication. Skills. These skills and requirements are just as likely to be mentioned by employers as well as on resumes of people that held a position as a Room Attendant, suggesting that having these keywords on a resume are important for success as a Room Attendant. Previous guest service and/or housekeeping experience. Perform a variety of stock room and shipping and receiving duties. Load Guest Room Attendant (GRA) cart with cleaning supplies and linen. Empty waste baskets, empty and clean ashtrays, and transport power scrubbing and waxing machines. Refreshed the guests rooms for their nightly stay, attended to any special requests made by guests, light housekeeping. Replenished amenities according to operational standards Briefed team members regarding updated hotel policies & procedures and OSHA regulations. Promoted a positive image of the property to guests. Dust Window ledges, shelves, furniture and pictures. Restock room supplies such as drinking glasses, soaps and mini bar items Stripped, removed and disinfected room removing all dirty linens from room and cart. Clean rooms for guests, vacuum, and stock rooms with toiletries, hygiene items and clean linen. Changed bed linens and collected any laundry. Report any damages or maintenance problems to your supervisor. Train the Trainer 101: For Beginners Only! Guaranteed positive customer experiences and resolved all customer complaints. Strip, wax and buffing of various types of tile floors. Stock carts with all the necessary chemicals, towels, bags, toilet paper etc. cleaned all assigned rooms in a timely fashion. Ability to work effectively in a place of varying levels of noise. Cleaned and maintained supplies, Light laundry, dusting, mopping, sweeping, deep cleaning and light fixtures. Maintain cleanliness and inventory of storage areas reporting any deficiencies to Housekeeping Manager. Change bed linens, replace towels, facecloths, restock toilet tissue, and complimentary toiletries. Clean public restrooms Reported any damages or maintenance problems to supervisor. Cleaned and maintained supplies, tools and storage areas to ensure compliance with safety regulations distributed quest amenities (Sheraton). Prepared rooms for guest arrival and responded to special guest requests or complaints. Distribute customers extra towels and wash cloths. Customer Service, Stock carts for rooms Cleaned guests rooms to health standards, but left for medical reasons.Closer, General housekeeping duties- Laundry duties- Maintaining all areas according to health standards- Direct patient care with elderly and disabled patients, Maintained cleanliness and sanitation regulations in work areas to meet health standards- Maintained supply inventory. Tracked and replenished room supplies, as well as inventory of carts. Dusted any shelves, blinds, picture frames and anything else that needed dusting. Exemplified great guest service. Replenish supplies such as drinking glasses,linens,writing supplies and bathroom items. Provide excellent guest service while communicating with guests. Cleaned and dusted light fixtures, baseboards and window sills, swept and vacuumed floors, hallways and stairwells. Empty and clean trash cans, vacuum and shampoo carpets in rooms and hallways as required. Follow all company safety and security policies and procedures; report any maintenance problems. Dusted and wiped clean furniture, files, paneling, window sills, glass tops, wall hangings and fixtures. Customer Service. Make beds, dust, vacuum, sweep and mop floors. Changed bed linens and towels, made beds, vacuumed, dusted, and polished furniture. Enforced guest service, established procedures for rooms control with the housekeeping, front office and engineering department. Completed work assignment sheets, recorded occupancy status, reported maintenance issues or lost and found items to management. Changed linens, replaced condiments, replaced toilet paper, and toiletries. For example, 27.4% of room attendant resumes contained guest rooms as a skill. Removed dirty linen and towels at the end of a guests stay. Obtain and processes rush room requests from the Front Desk and VIP Services. Follow behind room attendants to ensure that all guest rooms are properly cleaned and restocked quickly and effectively. Service guest rooms to Marriott Brand standard and maintain exceptional levels of cleanliness, demonstrating attention to detail. Responsible for preparing the room for the guest arriving Make beds, clean bathrooms and removed trash dirty linen, and room service items. Provided customer service to patrons by answering questions, assisting with directions, hotel services/amenities. 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